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Feedback Loops – Foundation of Business Agility

The Foundation of Business Agility: Feedback Loops

One of the key cornerstones of business agility is the ability to manage uncertainty. Active feedback loops help make this possible through a process of continuous learning. Linear approaches usually fail in an uncertain world. Feedback incorporates new knowledge which enables learning. The key is maintaining healthy feedback loops which will enable success and an iterative approach without it is set up for failure.

Feedback is a core general practice of the Kanban Method. The visual board, metrics, and regular cadences all provide feedback to enable continuous learning and continuous improvement. Not only are feedback loops the foundation of business agility, but empiricism is also the foundation of the scientific method, Shewart-Deming process improvement cycles, and the Lean Startup model.

What you will learn in this webinar:

  • The key differences between open-loop and closed-loop control
  • Why these loops are so critical to businesses
  • Understand how they connect to Deming-Shewart cycles and the Lean Startup
  • How to look for issues that are distorting or blocking feedback loops


Todd-LittleTodd Little, Chairman at Kanban University. Todd’s background is as a Chemical and Petroleum engineer, so control systems and empiricism are natural for him. Todd will share his background with control systems and explore how healthy agile approaches incorporate multivariate closed-loop control systems.


Subu Sankara, VP Software Services, Synerzip.